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Delivery
Info
Shipping
- UK Customers
Our standard delivery is by First Class Royal Mail and the charge is
£5 per order. We offer a two day courier service for delivery,
and the charge for this service is £10 per order. You can select
your shipping preference as part of the checkout procedure.
UK customers can receive FREE standard shipping on any order valued
at £30 or over if they pay by UK cheque, UK postal order or cash.
Orders must be mailed to our London address, and an order form can be
downloaded and printed here.
Shipping - Non UK Customers
For all customers outside of the United Kingdom, shipping is by airmail
and the charge is £10 per order. If you require courier shipping,
please contact us and we will provide you with a quote.
Delivery Period
Standard delivery takes approximately 5 working days from the date of
your order. If your order has not arrived after 8 days, please contact
us.
Returns
You can return unopened and unused goods for a full refund within 7
days of receipt. However you must contact us first to obtain a return
authorisation. To comply with Health Regulations, we cannot accept return
of any item that has been used, unless the item is faulty. If an item
is faulty, we will of course exchange the item for you at no cost. Again
you must contact us first with full details of the fault so we can issue
you with a return authorisation.
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